HarborTech Mobility’s Cloud and Managed Services

HarborTech Mobility’s Cloud and Managed Services

Today, many organizations are struggling to align IT resources with their business requirements.  IT needs to be efficient, enable business activities to be profitable and differentiated, all while thinking 3-5 years ahead. The people that make it all happen are constantly asking themselves “How do I do this while doing everything possible to keep what is already in place up and running?”.

HarborTech Mobility launched our Cloud and Managed Services Practice in 2017 to do just that.  While you are wrestling with resources to get things done, HTMI is helping customers already to:

1) Optimize their costs,

2) Enable critical projects by providing resources needed to get them off the ground and

3) Guiding customers through IT, Voice, and Cloud Transformation efforts.

Many companies can provide some of the elements you need, but few can deliver the services up and down the IT stack.  HarborTech Mobility brings in the right technical skillsets, and focus on aligning what your business needs and implementing solutions that make a measurable impact on your organizations operating costs and top-line revenue.

At HarborTech Mobility, we care about your current and future business outcomes- Driving business to new heights and engaging customers in ways you never thought possible.

Reach out today to know more about our services, call us at (425) 424-0444.


Are your inefficient supplies hurting your business operations?

Are your inefficient supplies hurting your business operations?

HarborTech Mobility understands labels are mission critical for few businesses. Using substandard labels can slow down barcode scanning, disrupt inventory and deliveries, cause expensive printhead failure, and create a constant need to reprint.

If inefficient supplies are affecting your workflow, submit the below assessment form. HarborTech Mobility along with Zebra will give you in-depth analysis of your supplies which will help you in optimizing business productivity and minimize cost.

A big shout out to HTMI Engineers

A big shout out to HTMI Engineers

Last week, HarborTech Mobility was able to detect and inform a customer of a critical networking outage before the customer even realized the network was down. A power failure interrupted a facility that was about to come online as the business day started, so it was critical to get the network back online as quickly as possible. HTMI engineers were on standby to help facilitate a network recovery as soon as the power was restored. Once restored we were able to bring all network services online with minimal downtime.

This was possible because HTMI engineers detected this through our 24/7 Network Operations Center (NOC). HarborTech Mobility leverages industry best practices and in-depth technical in-house knowledge to help you dramatically reduce IT outages, improve time to resolution and maximize the value of your IT investments.

If your organization is struggling with strategic technological challenges, HarborTech Mobility has the resources, know-how to design, deploy and manage secure, high-performance networks that enable enterprise-wide mobility.

To assist our customers and extend their IT resource capabilities, HarborTech Mobility offers customers a variety of managed services through our 24/7 NOC.

Read more about our Managed Services

HarborTech Mobility’s partnership with OETC to provide Extreme Network solutions

HarborTech Mobility’s partnership with OETC to provide Extreme Network solutions

We are excited to announce that HarborTech Mobility has partnered with OETC to proactively support schools to achieve their technology needs with Extreme Network’s solutions. Read more about our partnership with OETC.

HarborTech Mobility, Inc. can now help you accomplish your networking needs – wireless, switching, routing, security, identity control, analytics and network management solutions. We also provide Erate-able managed services to schools to spread the cost of a complete network refresh over multiple years.

HarborTech Mobility has the experience and resources needed to provide WLAN architectures that not only meet Common Core standards, they help transform learning. Today, most schools need to update their wireless LAN to support Common Core requirements. We can help you create The Smart Classroom:

  • Simple control of Apple TV/ Chromecast and AirPrint services for easy sharing based on appropriate permissions.
  • Automated and secure network access for BYOD and school-issued devices.
  • Reliable and simple cloud managed wi-fi for uninterrupted learning and online testing in 1:1 classrooms.
  • Free integrated web filtering to support CIP, plus LanSchool classroom monitoring for more comfortable teaching

Digital learning is vital to the modernization of school curriculums and long-term success of educators. The next-generation wireless classroom lets everyone thrive when they use wi-fi enabled devices and apps that create a more productive learning experience. HarborTech Mobility focuses on high-performance WLAN solutions to improve the learning experience.

You can read more about OETC’s contract here. To know more about HarborTech’s services that can make your life easy, reach out to Amber Edlen – ambere@htmobility.com / 425-230-7681.

HarborTech Mobility offers Go Zebra mobile devices trade-in program

HarborTech Mobility offers Go Zebra mobile devices trade-in program

Change is a constant in technology, pushing companies always to adjust to meet the demand for advanced connectivity, mobile integration, and device intelligence. HarborTech Mobility is proud to be partnered with Zebra technologies that innovate and updates every product according to the technology, keeping it accurate and efficient.

Zebra engineers its scanners, mobile computers, tablets and printers with one purpose – to help you perform even better. Go Zebra is a program, in which you can trade in your aging devices (zebra or other) and trade up to new zebra products and earn up to $ 650 cash back. This is an excellent opportunity to boost your business by improving your productivity, reducing downtime and increasing efficiencies.

More is expected of you every day, and as a result, you expect more from your technology. HarborTech Mobility is here to assist you in proper planning so that you can save thousands of dollars in equipment and labor. If you are interested in these trade-ins, contact us today for more information.

HarborTech Mobility in partnership with Extreme Networks offers OpEx as -a- service

HarborTech Mobility in partnership with Extreme Networks offers OpEx as -a- service

During the past decade, ‘IT infrastructure ‘and ‘change’ have become synonymous. To remain competitive, organizations need a way to invest in critical IT infrastructure that offers end-to-end flexibility while protecting valuable capital. HarborTech Mobility in partnership with Extreme Networks, enables organizations to address their ever-changing needs with an easy-to-use OpEx as-a-service acquisition.

Benefits of OpEx as-a-service:

  1. Increased Capital Efficiency: With this, you can refresh your organization’s network infrastructure or adjust capacity simply without the need for capital expenditure. As a result, you can continue to invest in scaling your business instead of the network infrastructure.
  2. As-a-Service Flexibility: This has no origination fees, no fixed term, and no penalties for early termination, allowing you to pay for network capacity as you consume it.
  3. Improved Business agility: Business priorities are always in flux. Over half of IT managers have found that their business strategy frequently changed in the last few years. To help organizations keep pace, this provides the agility to quickly adjust and adapt to new, different and transitory circumstances.
  4. Eliminate business riskEliminate business risk: Organizations no longer have to try to forecast the future. A risk is eliminated because you can expand, contract or refresh your organization’s network infrastructure on demand. With this service, the network will always be mission ready.
  5. 100% compatible,100 % of the time: Many organizations have fragmented network architectures that have been built and patched over time. When new components are introduced into aging infrastructure, compatibility issues may arise and leave your organization exposed to access and security issues. This service allows you to change components on demand, ensuring complete compatibility today and every day.
  6. Support every step of the Way: This subscription includes secure remote access, 24 * 7 telephone support, around the clock online support and next day advanced hardware replacement, helping to ensure and assure that our support is available when you need it.
  7. Freedom from depreciation cycles: With these subscriptions, you are free from depreciation cycles attached to purchase or term limits tied to leasing. We let you select the exact features, technology, and footprint you need on an ongoing basis.
  8. Enterprise Financial Ratio stability: This subscription is an off-balance-sheet transaction that enables debt-heavy enterprises to refresh networks without impacting credit ratings and key business performance ratios, such as Return on assets (ROA) and Return on Invested Capital (ROIC)
  9. Cost/ Revenue alignment: This subscription enables cloud, hosting, in-house and other managed service providers to deliver new services over cloud-optimized network infrastructures by aligning network infrastructure costs with revenue, providing revenue tracking and streamlining time to profitability.

Because of this service, your organization can now have a network acquisition model that provides the same level of flexibility and agility as a cloud-based network. You can fund a significant percentage of the new network by merely transferring what you spend on monthly support services for legacy equipment.

HarborTech Mobility’s SSO service

HarborTech Mobility’s SSO service

As the enterprise migrates services towards the cloud, end users and administrators face hurdles that compete with IT security policy and requirements. For example, users may have multiple accounts in which they have to manage and maintain in order to access these cloud based and internally hosted services. Administrators face challenges with IT helpdesk support and security threats due to out dated passwords, easily guessed passwords, attrition, and number of services to support.

Single sign-on or SSO for short gets the enterprise back on track with minimal effort to implement and use. Single sign-on interconnects with the enterprise’s identity store such as Microsoft Active Directory. A single set of credentials allows users and administrators to access and manage internal resources such as email, wireless and or wired access, and applications just to name a few. SSO also allows that same set of credentials to gain access to cloud hosted applications provided by services that support SSO.

Single sign on service

Single sign-on supports multiple different configuration types, however the most common one we see, configure, and support includes SAML 2.0 or “security assertion markup language”. SAML 2.0 consists of three moving parts, the user or “principal”, the cloud application or “service provider”, and the user database or “identity provider”. SAML 2.0 is an open standard for exchanging authentication and authorization data between two autonomous groups. It consists of XML based protocol messages, bindings, and profiles. This allows a single web site or portal to enable and allow “single sign-on” for users and all of their web or network based applications and services.

Cloud based solutions exist to integrate your identity store with your SAML 2.0 enabled applications. At first glance it sounds like the perfect solution, however common themes are apparent on reviews of said services. The most popular complaints found on the web include poor customer support, set up costs, and monthly and yearly reoccurring costs.

Most enterprise own and operate Microsoft Windows Server in either virtualized or bare metal implementations. If that’s the case, the enterprise may easily extend Microsoft Windows Server to support a service called Microsoft Active Directory Federation Servers or ADFS for short. Chances are, by using the software and hardware you already own, you can easily deploy ADFS and implement single-sign yourself eliminating poor technical support experiences and reducing total operational costs.

HarborTech Mobility provides access to senior systems engineers to architect, configure, implement, troubleshoot, and support your Microsoft ADFS solution as a turn key professional service or a menu of la carte options to meet your business needs. Skip the hassle of those 6-12 month SSO implementations and team up with HarborTech Mobility to get your SSO service online and operational in as little as a week.

Congratulations to Ayoub on passing ACCP!

Congratulations to Ayoub on passing ACCP!

ACCP CertificationHarborTech Mobility’s engineering team is committed to continuous training and improvement to better support our customers. We recently hit a milestone with an unheard of five engineers certified on Aruba ClearPass.

The Aruba Certified ClearPass Professional (ACCP) certification validates that you can design and integrate networks that use ClearPass products. This certification validates your ability to configure ClearPass for policy and guest management, posture, profiling, onboarding.

This multi-tier technical certification programs offered by Aruba distinguish individuals with engineering excellence in indoor and outdoor wireless LANs (WLANs), remote networking, mobility and network management. The rigorous associate-, professional-, and expert-level certification curriculum and exams ensure that network engineers gain the essential, comprehensive knowledge to accelerate their professional development.

Ayoub Chabrouk is our fifth engineer with the ACCP (Aruba Certified Clearpass Professional) certification. HarborTech Mobility’s certified engineers have extensive engineering knowledge in solving real-world wireless networking deployment challenges. The strength of our engineering team and our ability to execute has made us a go-to partner for enterprise networking projects throughout the US and abroad.

Company Kickoff Meeting

Company Kickoff Meeting

Extreme Sales Training
Sales Training

We recently completed our 2018 CKO (company kickoff meeting).  It was great seeing and collaborating with HarborTech team members and partners over the two-day event.  This year’s company kickoff meeting was held at our new corporate headquarters located in Bothell, WA.  Our company kickoff meeting provides a great format to share our goals and objectives for the upcoming year, discuss best practices and experiences and receive valuable training from our strategic partners.  We would like to thank all our partners who provided sales and technical training during the CKO meeting.

As a business we are always focused on improving our processes and better serving our customers. It was exciting to receive training on the newest version of Sales Force, Concur and Liquid Planner.  Our continued investment in these types of software applications is very important as our business continues to grow.

Dinner Party
HTMI Team enjoying at Dinner Party

One of the CKO meeting highlights is our company dinner party.  After a very busy first day everyone was ready to socialize, relax and enjoy the food and drinks.  A big thanks to Scansource and Aruba for helping us sponsor this years dinner.

We would like to thank our valued customers who are the keys to our success.  Our goal is to provide the highest level of customer service possible.

We look forward to a great 2018!

New Office Space- Portland

New Office Space- Portland

Wahoo! We are pumped up for our new office in Portland, Oregon.

HTMI POrtland Office

HarborTech Mobility increases its presence in the Oregon market by opening our new Portland office. We are in the heart of the city at 111 SW 5th Ave, Ste 3150, Portland OR 97204. The new HTMI office supports a team of technical sales and engineering staff dedicated to supporting our customers.

Potland city view
View from our Office

Look at the amazing view of the city from our office

When asked about the prime reason this location was chosen, our Business Development Manager, Alicia Heddon replied, “The US Bank Tower is one of Portland’s greatest iconic buildings. This location allows us to be right in the middle of the Portland buzz, aligning us with some of our largest strategic partners and clients. We are very excited to be here and we look forward to growing our Portland presence for years to come.”

New Portland Office:

111 SW 5th Ave, Ste 3150, Portland OR 97204

Corporate Headquarters:

22030 20th Ave SE Suite 101, Bothell, WA 98021